Refund Policy

Last updated: July 15, 2026

We want upgrading to Pro to be a no-risk decision. This policy explains when and how you can get your money back.

0114-day money-back guarantee

If Pro isn’t for you, request a refund within 14 days of your first purchase and we will refund it in full — no questions asked.

02Renewals

Monthly renewals are charged automatically. If a renewal charge was unintended (for example, you meant to cancel), contact us within 14 days of the charge and we will handle it in good faith — typically refunding the renewal and cancelling the subscription.

03How to request a refund

• ·Email support@fluentops.org from your account email, with the word “refund” in the subject.
• ·Refunds are processed by Paddle, our merchant of record, back to the original payment method.
• ·Funds usually appear within 5–10 business days, depending on your bank.

04Cancelling your subscription

You can cancel any time from your account (Manage subscription). Pro stays active until the end of the period you already paid; after that your account returns to the Free plan automatically. We don’t prorate partial months.

05Fair use

We may decline refunds in cases of abuse (e.g. repeated purchase-and-refund cycles or violations of our Terms of Service).

06Contact

Anything unclear? Write to support@fluentops.org — a human reads it.